FMZ Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://fmzsolutions.my and use our services.

1. Information We Collect
We may collect the following types of personal data:

• Contact Information: Name, email address, phone number (via the "Contact Us" form).
• Login Information: For admin users who access the internal system.
• Repair Tracking Data: Information related to service requests and tracking progress.
• Usage Data: Information collected via Google Analytics including browser type, device, pages visited, time spent, and other statistical data.

2. How We Use Your Information
Your data is used for the following purposes:

• To respond to your inquiries and provide customer support.
• To manage and maintain our admin and tracking systems.
• To improve our website functionality and user experience.
• To analyze traffic and usage patterns using Google Analytics.

3. Data Sharing
We do not share, sell, rent, or trade your personal information with any third parties.

4. Data Security
Our website is hosted on secure servers provided by Shinjiru, and we take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

5. Cookies and Tracking
We use Google Analytics to collect and analyze usage data. This may involve the use of cookies. You may choose to disable cookies via your browser settings.

6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes stated above or as required by law.

7. Your Rights
You may request to access, correct, or delete your personal information at any time by contacting us via our contact page.

8. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.

9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us via the form at https://fmzsolutions.my/hubungi or email us at:  sales@fmzsolutions.my